Support Channels

  • Video Tutorials
  • Video Tutorials

  • Learn straight away the techniques to manage a document or move a database via our line of step–by–step video training.

  • Ticketing System
  • A Ticketing System

  • Our tech support department is on duty 24/7 to help answer your questions. You will receive a response within up to 1–hour right after the ticket application.

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Types of Help and Support

  • Shared Hosting Support
  • Website Hosting Help

  • If you need support maintaining your website hosting account, or need more resources for your sites, simply let us know and we’ll give you the perfect solution.

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  • VPS Hosting Support
  • VPS Servers Help And Support

  • Need assistance running the SolusVM administration panel? Your VPS is misbehaving? Just let us know, we are ready to assist.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • We’ll be on duty 24 hours to help you with any given server management procedure or to help you improve the existing set–up of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a team of experienced techs wanting to help you with anything at all associated with your semi-dedicated server. They are on hand 24/7 throughout the year.
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