A 99.9% Server Uptime
The main advantage of establishing your very own website hosting system is that you do not have to be worried about compatibility issues – you design a special set of software tools in such a way so as to be compatible with a specific set of hardware parts. The final result is something way more steady and reliable, as there are much less possible chances of failure. We have set up our cloud hosting system atop tried and trusted hardware elements along with a significantly tweaked version of SELinux so as to set up an exceptionally riskless environment for your personal web sites.
That is why, with all our website hosting plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it’s crucial that you also build your own network architecture. That is why we set up a custom internal network in all our data centers. Relying on top–notch Juniper routers and switches, our internal network allows for incredibly fast data transmission speeds and is fully redundant.
This way you will enjoy a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our FI datacenter, in our Eastern Europe datacenter as well as in our AU datacenter, regardless of which web hosting offer you’ve selected.
A 30–Day Money–Back Guarantee
Although we have done our best to curtail all potential risks with our cloud hosting plans and irrespective of the fact that our company offers premium–quality technical support, there are situations when the client is just not satisfied with what we have to offer. Or he wants to upgrade to a more robust hosting solution, like a VPS server or a dedicated server.
That’s the reason why our company offers a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully pleased, we will give you a refund.
24/7 Technical Support
If you manage a hosting firm, your customer service technicians are of fundamental importance. That is why we have cautiously assembled a highly capable team of customer service technicians, each with lots of years of experience behind his back. Thanks to them, our company offers 24x7 support with each of our hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All tech support requests are answered in less than an hour and our average response time is less than twenty minutes!