A lot of people who start using their very first web hosting account, or change companies, typically have queries concerning how specific operations are executed or encounter obstacles when setting up various things, including e-mails, site settings, etc. Because of this, many providers have compiled documentation with the most frequently asked questions and problems so as to help their customers obtain info swiftly and seamlessly. Consequently, the client care team can focus on actual problems that some clients may be facing, because the solution for the minor things will already be available on the web and customers will be able to easily resolve them without getting in touch with the customer care team. Having thorough documentation is really important, particularly for new users with no past experience, because the hosting service entails plenty of functions and lots of individuals can become puzzled about what action to take. A good information repository can both help you complete the things that you need and discover how the hosting service functions in general.
Extensive Online Documentation in Website Hosting
All website hosting that we’re offering come with an exhaustive knowledge base where you can find all you should know in regards to your web hosting account. Irrespective of whether you are intending to set up a brand new MySQL database, to forward a domain name by means of an .htaccess file or to set up an email address on your desktop PC or mobile device, you can just check our help articles and all the info that you need will be there. When you go to a specific section of the Hepsia hosting Control Panel, you will see articles that pertain to the features that you can access through it. If you’d like to check the complete article archive and get familiar with all the functions that Hepsia is offering, or only to read generic info about the hosting service, you can browse the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have tried our utmost best to encompass any problem that you might possibly come across, but if you don’t find the info that you’re searching for, you can always touch base with us, as our help desk support staff representatives are available 24x7x365.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers, will allow you to access the extensive online help documentation that we have prepared for you. The articles themselves include generic info about our web hosting services, educational guides about the separate features that you can access, as well as troubleshooting guidelines that can help you solve common problems that you may encounter. The topics that we’ve included encompass practically everything, from elementary things such as how to host a new domain name in your account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a particular Control Panel section will always be available on the right-hand side of the page that you’re on, whereas the complete article collection is accessible through the all-encompassing Help section.