Q: What does the web site migration service include? Will my site be safe?
A: If your current hosting provider can no longer satisfy the needs of your web site, or when you go through regular network downtime, or if you have to wait for hours for the help desk support staff to get back to you, it may be a clever idea to swap your hosting provider, i.e. to move all the files for your websites along with your databases from your current provider to your new provider. At KOUROUMA HOSTING, we know that this can be difficult & time–consuming. This is why we’ll do all that for you at no cost!Our highly competent technical staff will transfer your web site content from your present web hosting provider to us. Our technicians have got extensive experience migrating websites and are able to take care of anything – from a traditional WordPress–powered blog or Joomla™–based site, to a very complex, custom–built web application.
Q: How much time will the web site migration process take?
A: There are a lot of aspects to think about – the total number of web files, the physical size of the database, the complexity of the web site itself and the present workload of our web site migration professionals, etc. Yet, we do our very best to implement all website migrations within a 48–hour period. Smaller–sized websites are migrated faster – usually in under 24 hours.
Q: What data will I have to give to your Website Migration Department?
A: Yep. We will need the name of the site that you want us to move. We’ll also need a way to log in to your old web hosting account so that we can get the content associated with your site.
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: Will my web site be unavailable during the transfer?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your former hosting provider. When the transfer is over, we will ensure that everything is functioning correctly and that the integrity of your content is not affected prior to notifying you that the transfer is done. Then we’ll tell you how to move the domain over to your web hosting account with us and how to modify the DNS settings.
Q: Will my current web hosting provider have to do anything?
A: Nope. We will never touch base with your web hosting provider about anything at all. They will not be aware of the web site transfer either.
Q: Does it make any difference what platform my present hosting provider is using?
A: We can migrate your website from any web hosting provider or any Linux–based hosting platform as long as we can get access to the Control Panel and there’s FTP access available.The only sites that we can’t transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.